Privacy Policy

Effective Date: 15/07/2025
Website: https://www.vanguardtrading.com.au
Business Name: Vanguard Trading

At Vanguard Trading, we are committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, store, and disclose your personal information.

1. What Information We Collect

We may collect the following types of personal information when you interact with our website or services:

Name
Email address
Phone number
Shipping and billing addresses
Payment details (e.g. credit card information via secure payment gateways)
Order and transaction history
Information provided through forms, emails, or customer support
IP address and browser activity (via cookies and analytics tools)

2. How We Collect Your Information

We collect personal information through:

Website forms (e.g. contact forms, newsletter sign-ups)
Checkout and purchase processes
Email correspondence
Account registration (if applicable)
Cookies and tracking technologies

3. Why We Collect Your Information

We collect your information to:

Process and fulfill your orders
Provide customer service and respond to enquiries
Send transactional and promotional communications
Improve our website, products, and services
Comply with legal and regulatory requirements
Prevent fraud or misuse of our services

4. Disclosure of Your Information

We may disclose your personal information to:
Payment processors and financial institutions
Shipping and delivery providers
IT service providers (e.g. hosting, email marketing platforms)
Legal or regulatory authorities where required by law

We do not sell or rent your personal information to third parties.

5. Security of Your Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. This includes the use of SSL encryption, secure servers, and access controls.

6. Cookies and Analytics

Our website uses cookies and similar technologies to improve your browsing experience and analyse website traffic. You can control cookies through your browser settings.

We may use services like Google Analytics to collect anonymised data about website usage.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate or outdated. Please contact us at the email below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other websites. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date shown at the top.

10. Contact Us

If you have any questions, concerns or requests regarding your privacy or this policy, please contact:

Vanguard Trading via the contact page.